1. How do I choose the right size?
Please refer to the Size Chart available on every product page before placing your order.

2. Are Oversoul tees oversized?
Yes. Our products are designed with an oversized fit. Please check the size chart for exact measurements.

3. What fabric do Oversoul t-shirts use?
Our oversized t-shirts are crafted from 100% super-combed cotton with a premium 240 GSM weight. The fabric is bio-washed for a softer feel, pre-shrunk for a consistent fit, and designed to deliver all-day comfort with lasting durability.

4. Is 240 GSM cotton suitable for summer?
Yes. While 240 GSM offers a substantial premium feel, the super-combed cotton construction remains breathable and comfortable for everyday wear across different seasons. The oversized fit also allows for better airflow and ease of movement.

5. Will the print fade after washing?
No. We use high-quality printing methods, but we recommend following the wash-care instructions for the best longevity.

1. How should I wash and care for my Oversoul t-shirt?
Treat it well, and it'll stay with you longer.

• Cold wash, inside-out
• Use mild detergent only
• Hang dry in shade or tumble dry low
• Cool iron inside-out if needed
• Never iron directly on the graphic
• Avoid bleach and dry cleaning

Our tees are bio-washed and pre-shrunk, so they're built to hold their shape and feel over time.

1. How long does shipping take?
Orders are processed within 2 business days. Once shipped, delivery usually takes 3–5 business days depending on your location and courier availability.

2. How can I track my order?
Once your order has shipped, tracking details will be automatically sent to your email. If you don't see the email, please check your Spam or Promotions folder.

3. Can I cancel my order after placing it?
Orders can only be cancelled before they are processed for shipping. Contact us immediately if you need assistance.

4. Can I change my size after placing an order?
Size changes may be possible before dispatch. Reach out to us as soon as possible after placing your order.

5. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) on eligible orders. A ₹49 COD fee is charged to cover additional handling and courier processing costs. This fee is non-refundable in case of order cancellation, refusal, or failed delivery.

6. I entered the wrong address. What should I do?
Email us at oversoulsupport@gmail.com as soon as possible. If your order hasn’t shipped yet, we’ll try to update it.

1. Do you accept returns?
Since all products are made on demand, we do not accept returns for size issues, change of mind, or incorrect orders placed by the customer.

2. When can I request a replacement?
Replacements are only available in the following cases:

• You receive a damaged item.
• You receive the wrong product.
• The product has a manufacturing defect.

To request a replacement, please contact us within 48 hours of delivery and provide clear photos or videos of the issue. Requests submitted without supporting evidence may not be eligible for approval.

3. How long do I have to report an issue?
Please email us within 48 hours of delivery with clear photos/videos of the issue.

1. What payment methods do you accept?
We accept UPI, Debit Cards, Credit Cards, Net Banking, and Cash on Delivery (COD). A ₹49 COD handling fee is applicable on all Cash on Delivery orders.

2. My payment failed but money was deducted. What should I do?
Most banks automatically reverse failed payments within 5–7 business days. If not, contact us with your transaction details.

1. Where is Oversoul based?
Oversoul is an Indian streetwear brand inspired by individuality, self-expression, and everyday confidence. We create oversized apparel designed to feel comfortable, look effortless, and become a natural part of your daily wardrobe.

2. Are your products made in India?
Yes. Every Oversoul piece is designed and manufactured in India using premium fabrics and carefully selected production partners. Our focus is on quality, comfort, and oversized fits made for everyday wear.

3. Are Oversoul products unisex?
Most Oversoul pieces feature relaxed oversized fits that can be worn by anyone. We recommend checking the size chart on each product page to find your preferred fit.

4. Are your products pre-shrunk?
Yes. Our t-shirts are pre-shrunk during production to help maintain their fit after washing. For best results, follow the wash-care instructions provided on the product page.

Email: oversoulsupport@gmail.com

WhatsApp: +91 7042397097 (Messages Only)

Support Hours:
Monday – Friday
10:00 AM – 6:00 PM

We currently provide support via Email, WhatsApp Messages, and Instagram DMs only.

Please note: We do not offer support through phone calls. Kindly contact us via WhatsApp message, email, or Instagram DM.